Warranty Terms and Conditions
Audiovox employs different terms and policies for its varied brands and product lines. For the warranty terms of your particular product, please check the owner’s manual or the listing provided below. For warranty procedures view the Brand and Product Sections below for details.
In Warranty Repair
• If your product is within the terms of the manufacturing warranty and you have a copy of the proof of purchase please return your product to the original retail purchaser.
• This applies to both installed and uninstalled product.
• If for some reason, your product cannot be returned to the original purchase place it can be sent to an Audiovox repair center. Please see the listing below for the appropriate repair center.
Out of Warranty Repair
• If your product is out of the manufacturing warranty and/or if you don’t have a copy of the proof of purchase there is a charge for repair. You will have to contact the appropriate Service Center for the repair fee BEFORE you ship the product for repair.
• We accept personal checks, money orders, or any major credit card information for repair payment. When paying with a credit card please include the card number, expiration date, last 3 digits of code in card signature area, and the billing address if it's different from the ship to address.
Shipping Your Product for Repair
• When shipping your product to one of our centers you must include the following:
• A copy of the Proof of Purchase for In-Warranty Repairs.
• A description of the Problem
• Include all original components that came with the unit.
• Include Return Name, Physical Address, & Telephone number/Email Address
• Please ship product by traceable means (such as UPS, Fed. Ex)
• For out of warranty products include check, money order, or any major credit card information for repair payment. Please note that one of our warranty centers does not take checks. When paying with a credit card please include the card number, expiration date, last 3 digits of code in card signature area, and the billing to address if it’s different from the ship to.
